Job Title: Customer Service Assistant

Location: ASDA, Birmingham

Type: Full-Time/Part-Time

Salary: Competitive with Benefits

About ASDA: ASDA, a leading player in the UK retail sector, is known for its commitment to quality and affordability. At our Birmingham store, we are dedicated to providing our customers with the best service and value for their money. We are looking to add a Customer Service Assistant to our vibrant team, someone who is passionate about delivering exceptional customer service.

Role Summary: As a Customer Service Assistant at ASDA, you will play a key role in defining the shopping experience for our customers. The ideal candidate will be enthusiastic about helping people and able to handle various customer service tasks efficiently.

Key Responsibilities:

• Greet customers and assist them in finding products throughout the store.
• Handle customer inquiries and provide accurate information regarding products and services.
• Operate the checkout register, managing financial transactions, and returns with integrity.
• Ensure the shopping area is clean and well-maintained, restocking shelves as needed.
• Resolve customer issues with a professional demeanor and escalate complex issues to management when necessary.

Requirements:

• Proven experience in retail or customer service is preferred.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• Flexibility to work various shifts, including weekends and holidays.
• High school diploma or equivalent.

We Offer:

• A competitive salary and benefits package, including store discounts.
• Opportunities for professional growth and development within the company.
• A supportive team environment focused on shared success.
• Comprehensive training to equip you with the necessary skills to excel.

How to Apply: Interested candidates should submit their application online through the ASDA careers portal. Please include a resume and a brief cover letter highlighting your customer service experience.

ASDA is committed to equal opportunities and welcomes applications from all sections of the community.