Location: Antigonish, NS, Canada

Company: Tim Hortons

About Us: Tim Hortons is an iconic Canadian coffee and fast-food chain known for its quality coffee, delicious baked goods, and friendly service. At our Antigonish location, we strive to uphold these high standards while creating a welcoming environment for our guests. Join our team and be part of a company dedicated to exceptional service and community engagement.

Position Overview: We are currently seeking a dedicated and experienced Shift Manager to join our team at Tim Hortons in Antigonish, NS. The Shift Manager plays a crucial role in overseeing the daily operations of the restaurant during assigned shifts. This role involves managing staff, ensuring excellent customer service, maintaining cleanliness, and ensuring the efficient operation of the restaurant.

Responsibilities:

• Supervise and coordinate the activities of team members during assigned shifts, ensuring compliance with company policies and procedures.
• Provide leadership, support, and direction to staff members, fostering a positive and productive work environment.
• Oversee all aspects of restaurant operations, including customer service, food preparation, and cleanliness.
• Assist with inventory management, including ordering, receiving, and proper storage of products.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner, striving to resolve issues to guests’ satisfaction.
• Ensure adherence to health and safety regulations and food safety standards at all times.
• Collaborate with management to develop and implement strategies to improve operational efficiency, enhance guest satisfaction, and drive sales.

Qualifications:

• Previous experience in a supervisory or leadership role within the food service industry, preferably in a fast-paced restaurant environment.
• Strong leadership and communication skills, with the ability to motivate and inspire team members.
• Excellent organizational and time management abilities, with a focus on attention to detail.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Knowledge of health and safety regulations and food safety standards.
• Must meet all legal requirements for employment in Canada.

Benefits:

• Competitive salary based on experience and qualifications.
• Comprehensive benefits package, including health and dental coverage.
• Opportunities for career advancement and professional development within the organization.
• Discounted meals and other employee perks.
• Positive and supportive work environment, characterized by teamwork, respect, and camaraderie.

Join our team at Tim Hortons in Antigonish and make a difference in the lives of our guests and team members alike. Apply today and take the next step in your career with a company that values excellence, integrity, and community.