Location: Sherbrooke, QC, Canada

Company: Tim Hortons

About Us: Tim Hortons stands as an emblematic figure in the Canadian culinary landscape, revered for its unwavering commitment to delivering exceptional coffee and delectable baked goods while fostering a welcoming atmosphere. At our Sherbrooke location, we embody this ethos, striving to provide patrons with memorable experiences that resonate beyond mere transactions. Joining our esteemed team affords individuals the opportunity to contribute to a rich tradition of hospitality while embracing the unique spirit of our community.

Position Overview: Presently, we are soliciting applications from individuals poised to assume the role of Customer Attendant at Tim Hortons in Sherbrooke, QC. This position entails a multifaceted approach to customer service, where incumbents are tasked with orchestrating seamless interactions that culminate in heightened guest satisfaction. Whether facilitating orders with precision, crafting beverages of unparalleled quality, or upholding stringent cleanliness protocols, Customer Attendants play a pivotal role in shaping the Tim Hortons experience.

Responsibilities:

• Extend warm greetings to patrons, fostering an environment characterized by hospitality and professionalism.
• Execute order-taking procedures with meticulous attention to detail, leveraging our proprietary point-of-sale system to facilitate transactions efficiently.
• Demonstrate proficiency in beverage preparation, adhering to prescribed recipes and standards to ensure consistency and quality.
• Collaborate with team members to uphold the immaculate condition of the dining area, diligently attending to tasks such as table clearing and surface sanitation.
• Engage with patrons proactively, addressing inquiries and concerns in a courteous and expedient manner to cultivate positive guest relations.
• Adhere unwaveringly to established food safety protocols, safeguarding the well-being of both guests and colleagues alike.
• Contribute to the overall operational efficiency of the establishment through active participation in training initiatives and continuous improvement efforts.

Qualifications:

• While prior experience in customer service or food service is advantageous, it is not deemed a prerequisite for consideration.
• Exemplify a customer-centric demeanor, characterized by empathy, patience, and a genuine desire to exceed expectations.
• Possess strong communication skills, capable of articulating information clearly and diplomatically in both official languages, if applicable.
• Exhibit adaptability and composure in high-pressure situations, demonstrating an ability to navigate dynamic environments with grace and resilience.
• Availability to accommodate a flexible work schedule, inclusive of evenings, weekends, and holidays, is deemed essential.
• Candidates must satisfy all legal requirements for employment within Canada.

Benefits:

• Competitive compensation commensurate with industry standards.
• Ample opportunities for professional growth and advancement within the organization.
• Access to a range of employee benefits, including discounted meals and supplemental perks.
• Cultivation of a positive and supportive work environment, underscored by a commitment to mutual respect and collaboration.
• Provision of comprehensive training and development programs designed to foster individual and collective success.

Embark on a journey of professional fulfillment and community engagement by joining our esteemed team at Tim Hortons in Sherbrooke. Submit your application today, and seize the opportunity to contribute to a legacy of excellence in hospitality and service.