Job Title: Administration Team Leader

Location: University Hospital Southampton, Southampton, UK

Company: NHS Foundation Trust

Type: Full-Time

Job Description:

University Hospital Southampton NHS Foundation Trust is seeking a proactive and experienced Administration Team Leader to oversee our administrative team. This role is vital for ensuring the smooth operation of our administrative services, supporting clinical teams, and enhancing patient care through effective management and leadership of our administrative staff.

Responsibilities:

• Lead, manage, and develop the administrative team to ensure efficient operation and high-quality support to the healthcare professionals and patients.
• Coordinate and oversee the day-to-day administrative activities, including scheduling, patient communications, and data management.
• Implement and maintain administrative procedures and systems, ensuring compliance with hospital policies and national health standards.
• Manage staff rotas, leave requests, and performance reviews, providing training and development opportunities where necessary.
• Liaise with other department heads to facilitate integrated service delivery and improve patient outcomes.
• Prepare reports and participate in management meetings, providing insights and updates on administrative functions.
• Handle escalated issues from staff and patients, resolving conflicts and ensuring a high standard of customer service and support.

Requirements:

• Proven experience in an administrative management role, preferably within a healthcare or hospital setting.
• Strong leadership and people management skills, with the ability to motivate and develop a team.
• Excellent organizational and multitasking abilities.
• Proficient in the use of healthcare management software and Microsoft Office Suite.
• Exceptional communication and interpersonal skills, with the ability to liaise effectively across all levels of the organization.
• NVQ Level 4 in Business Administration, Health Administration, or related field is preferred.

Benefits:

• Competitive salary in line with NHS Band 5 or 6 pay scales.
• Opportunities for continuous professional development and career advancement.
• NHS pension scheme and comprehensive health benefits.
• Supportive and collaborative work environment.
• Generous annual leave entitlement.

How to Apply:

If you are interested in leading our administrative team and contributing to the operational excellence of University Hospital Southampton, please submit your CV and a detailed cover letter to [your email address]. Please include “Administration Team Leader Application” in the subject line.

University Hospital Southampton NHS Foundation Trust is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. Join us and play a key role in supporting the delivery of excellent healthcare services.