Position: Assistant Store Manager

Location: Milton Keynes, UK

Company: Leading Retail Brand

Job Type: Full-Time

About Us

We are a premier retail brand known for our extensive range of high-quality products and exceptional customer service. Our store in Milton Keynes is at the heart of our operations, and we are committed to providing a shopping experience that exceeds expectations. We are currently looking for an experienced Assistant Store Manager to help lead our dynamic team.

Job Description

As the Assistant Store Manager at our Milton Keynes location, you will play a pivotal role in supporting the Store Manager in the overall management of store operations. This position is ideal for a motivated retail professional looking to advance their career in a leadership role.

Responsibilities

• Assist the Store Manager in planning and implementing strategies to attract customers, drive store sales, and enhance profitability.
• Help lead the store team in delivering excellent customer service, including managing customer queries and complaints.
• Coordinate daily customer service operations (e.g., sales processes, orders, and payments).
• Monitor and maintain store inventory.
• Implement store policies and procedures to ensure a smooth workflow.
• Assist in the recruitment and training of new staff members.
• Evaluate employee performance and identify hiring and training needs.
• Supervise and motivate staff to perform their best.
• Act as our store’s representative and set an example for our staff.

Requirements

• Proven experience as an Assistant Store Manager or similar managerial role.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Excellent communication and interpersonal skills.
• Knowledge of performance evaluation metrics and principles.
• Sound understanding of optimization of store operations and standards for success.
• Working knowledge of MS Office.
• Flexibility to work various shifts, including weekends and holidays.
• A bachelor’s degree in Business Administration or relevant field preferred.

Benefits

• Competitive salary with performance-related bonuses.
• Opportunities for career progression within the company.
• Staff discount on store products.
• Comprehensive training and professional development.
• Supportive work environment.

How to Apply

If you are a driven individual with a passion for retail management, we encourage you to apply for the Assistant Store Manager position at our Milton Keynes store. Please submit your resume and a cover letter detailing your experience and what you can bring to the role through our online careers portal.