M&S – Customer Assistant – St Albans

Website M&S

Location: St Albans, UK
Company: Marks & Spencer (M&S)
About M&S: Marks & Spencer is a leading retailer known for high-quality food, clothing, and home products. With a rich history and a commitment to sustainability, M&S prides itself on delivering exceptional customer service and a great shopping experience. We are looking for enthusiastic and customer-focused individuals to join our team in St Albans.
Position Overview: We are seeking a friendly and diligent Customer Assistant to join our St Albans store. The ideal candidate will be passionate about customer service, have a keen eye for detail, and enjoy working in a fast-paced retail environment. As a Customer Assistant, you will be the face of M&S, ensuring that every customer leaves our store with a positive experience.
Key Responsibilities:
  • Greet and assist customers with their shopping needs, providing a high level of customer service.
  • Operate cash registers, handle transactions accurately, and process returns and exchanges.
  • Replenish stock on shelves, ensuring products are displayed neatly and are easily accessible.
  • Maintain cleanliness and organization throughout the store, including aisles, fitting rooms, and checkout areas.
  • Provide product knowledge and recommendations to help customers make informed purchasing decisions.
  • Collaborate with team members to ensure smooth store operations and meet sales targets.
  • Uphold M&S standards for quality, customer service, and store appearance.
Qualifications:
  • Previous retail or customer service experience is preferred but not essential.
  • Strong communication and interpersonal skills, with a friendly and approachable demeanor.
  • Ability to work efficiently in a fast-paced environment and handle multiple tasks.
  • Strong attention to detail and a commitment to maintaining high standards of cleanliness and organization.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Reliable and punctual, with a strong work ethic.
  • Ability to lift and move products as needed and stand for extended periods.
What We Offer:
  • Competitive hourly wage and benefits package
  • Opportunities for career growth and advancement within M&S
  • Comprehensive training and support to help you succeed in your role
  • A positive and supportive work environment
  • Employee discounts on M&S products
How to Apply: If you are passionate about providing excellent customer service and enjoy working in a team-oriented environment, we would love to hear from you. Please submit your resume and a brief cover letter detailing your experience and why you are interested in the Customer Assistant position at M&S in St Albans.

M&S is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Contact Information:

Join M&S and become part of a team that values customer service, quality, and community!

To apply for this job please visit www.lightningboltcareers.com.

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