Job Title: Sales Assistant

Location: IKEA, Gateshead, UK

About Us: IKEA is a global leader in home furnishings, known for its affordable and innovative designs that make everyday life better. At IKEA Gateshead, we strive to create a welcoming environment for our customers and provide them with an exceptional shopping experience. As a part of our team, you will play a key role in helping customers find the right products for their homes.

Position Overview: We are looking for enthusiastic and customer-focused individuals to join our Sales team at IKEA Gateshead. As a Sales Assistant, you will provide excellent customer service, assist customers with their inquiries, and ensure that our store is well-stocked and beautifully presented.

Responsibilities:

• Greet customers and offer assistance in a friendly and professional manner.
• Provide detailed product information and guidance to help customers make informed purchasing decisions.
• Ensure products are well-stocked, properly displayed, and correctly priced.
• Assist customers with locating products and demonstrate product features.
• Process customer transactions accurately using the point-of-sale system.
• Maintain cleanliness and organization in your designated sales area.
• Collaborate with team members to achieve sales targets and maintain high standards.
• Handle customer complaints and returns in a courteous and efficient manner.
• Stay informed about product knowledge, promotions, and store policies.
• Participate in regular team meetings and training sessions.

Qualifications:

• Previous retail experience is preferred but not required; training will be provided.
• Strong communication and interpersonal skills.
• Customer-focused with a positive attitude and willingness to go the extra mile.
• Ability to work effectively in a fast-paced environment and handle multiple tasks.
• Basic computer skills and familiarity with point-of-sale systems.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Must be legally eligible to work in the UK.

Benefits:

• Competitive hourly wage and opportunities for career growth within IKEA.
• Employee discounts on IKEA products and meals.
• Comprehensive training and development programs to enhance your skills.
• Positive and inclusive work environment, with a focus on teamwork and respect.
• Access to IKEA’s benefits package, including pension scheme and health benefits.

How to Apply: To apply for the position of Sales Assistant at IKEA Gateshead, please visit our careers page for more information on the application process and to submit your application.

Join our team at IKEA Gateshead and contribute to providing an exceptional shopping experience for our customers. Apply today and start your journey with us!