B&M Customer Service Assistant – Swinton

Website B&M

Job Title: B&M Customer Service Assistant

Location: Swinton, Manchester

Company: B&M Retail Limited

Job Type: Part-time

About Us:

B&M Retail Limited is a leading variety retailer in the UK, offering a wide range of products at affordable prices. With over 600 stores nationwide, we are dedicated to providing exceptional value and customer service to millions of shoppers every day.

Job Description:

We are currently seeking a Customer Service Assistant to join our team at our Swinton store in Manchester. As a Customer Service Assistant, you will play a vital role in ensuring our customers have a positive shopping experience.

Key Responsibilities:

  • Greeting customers in a friendly and welcoming manner.
  • Assisting customers with inquiries and helping them locate products.
  • Operating the checkout efficiently and accurately processing transactions.
  • Maintaining cleanliness and tidiness throughout the store, including shelves, aisles, and customer areas.
  • Replenishing stock and ensuring products are displayed neatly and attractively.
  • Handling customer complaints and resolving issues in a professional manner.
  • Adhering to company policies and procedures, including health and safety guidelines.

Requirements:

  • Previous experience in retail or customer service is desirable but not essential.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively as part of a team in a fast-paced environment.
  • Strong attention to detail and a proactive approach to work.
  • Flexibility to work various shifts, including weekends and evenings.

Benefits:

  • Competitive hourly rate.
  • Staff discount on purchases.
  • Opportunities for career development and progression.
  • Supportive and inclusive work environment.

How to Apply:

If you are passionate about delivering excellent customer service and enjoy working in a retail environment, we would love to hear from you! Please submit your CV and a brief cover letter outlining your suitability for the role via our online application portal. We appreciate all applications, but only shortlisted candidates will be contacted for an interview.

To apply for this job please visit www.lightningboltcareers.com.

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