Position: Customer Service Assistant (Part-Time)

Location: Bournemouth, Dorset, United Kingdom

Company: B&M Retail Ltd

Company Overview:

B&M Retail Ltd is a renowned variety retailer in the UK, offering an extensive range of products at unbeatable prices. We are looking for dedicated and customer-oriented individuals to join our team as Part-Time Customer Service Assistants in Bournemouth. If you have a passion for delivering exceptional customer service and prefer part-time work, we welcome you to be part of our Bournemouth team.

Role Overview:

As a Part-Time Customer Service Assistant at B&M in Bournemouth, you will contribute to creating a positive shopping experience for our customers. You will assist customers with their queries, ensure a smooth checkout process, and help maintain the store’s appearance.

Responsibilities:

• Customer Support: Welcome and assist customers by answering questions, providing product information, and offering friendly assistance.
• Checkout Efficiency: Operate cash registers accurately, process transactions, and assist with bagging items, ensuring efficient and courteous service.
• Store Presentation: Help in stocking shelves, arranging displays, and ensuring products are well-presented to enhance the shopping experience.
• Store Maintenance: Keep the store clean, organized, and safe, including tasks such as cleaning checkout areas and collecting shopping carts.
• Product Knowledge: Stay informed about our product offerings to offer informed recommendations to customers.
• Feedback Collection: Listen to customer feedback and report any issues or suggestions to the store management.

Requirements:

• Excellent communication skills and a customer-centric attitude.
• A friendly and approachable demeanor.
• Availability for part-time shifts, including evenings and weekends.
• Ability to thrive in a fast-paced retail environment.
• Attention to detail and a willingness to learn.
• Previous experience in customer service or retail is advantageous but not mandatory.

Benefits:

• Competitive hourly wage and staff discount.
• Opportunities for growth within B&M Retail Ltd.
• A supportive and collaborative team environment.
• Employee benefits and training opportunities.
• Flexible part-time working hours.

How to Apply:

If you are passionate about delivering outstanding customer service and are seeking a rewarding part-time role, we encourage you to apply. Please submit your resume along with a brief cover letter explaining your interest in the Part-Time Customer Service Assistant position at B&M in Bournemouth. You can apply through our online application portal or email your application.

Join B&M Retail Ltd in Bournemouth and become part of a team that is committed to providing exceptional customer experiences. Your dedication to customer service will make a significant impact on our shoppers’ satisfaction.