B&M Customer Service Assistant – Kettering

Website B&M

Job Title: B&M Customer Service Assistant
Location: Kettering, Northamptonshire
Company: B&M Retail Limited
Job Type: Part-time
About Us:

B&M Retail Limited is a leading variety retailer in the UK, offering a wide range of products at affordable prices. With over 600 stores nationwide, we are committed to providing exceptional value and customer service to millions of shoppers every day.

Job Description:

We are currently seeking a Customer Service Assistant to join our team at our Kettering store in Northamptonshire. As a Customer Service Assistant, you will play a vital role in ensuring our customers have a positive shopping experience.

Key Responsibilities:
  • Greeting customers with a friendly and welcoming attitude.
  • Assisting customers with product inquiries and locating items within the store.
  • Operating the checkout efficiently and accurately processing transactions.
  • Ensuring the store is clean, tidy, and well-presented at all times.
  • Replenishing stock and maintaining attractive product displays.
  • Handling customer queries and complaints in a professional manner.
  • Following company policies and procedures, including health and safety guidelines.
Requirements:
  • Previous experience in retail or customer service is advantageous but not essential.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively as part of a team in a fast-paced environment.
  • Strong attention to detail and a proactive approach to work.
  • Flexibility to work various shifts, including weekends and evenings.
Benefits:
  • Competitive hourly rate.
  • Staff discount on purchases.
  • Opportunities for career development and progression.
  • Supportive and inclusive work environment.
How to Apply:

If you are passionate about delivering excellent customer service and thrive in a retail environment, we would love to hear from you! Please submit your CV and a brief cover letter outlining your suitability for the role via our online application portal. We appreciate all applications, but only shortlisted candidates will be contacted for an interview.

To apply for this job please visit www.lightningboltcareers.com.

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