Position: Customer Service Assistant

Location: Blackpool, Lancashire, United Kingdom

Company: B&M Retail Ltd

Company Overview:

B&M Retail Ltd is a leading variety retailer in the UK, known for offering a wide range of products at great prices. We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Assistants in Blackpool. If you’re passionate about providing excellent customer service and enjoy a fast-paced retail environment, we want you to be part of our team.

Role Overview:

As a Customer Service Assistant at B&M in Blackpool, you will be the face of our store and play a crucial role in ensuring our customers have a positive shopping experience. You will assist customers with their inquiries, provide product information, and help maintain a clean and organized store.

Responsibilities:

• Customer Assistance: Greet and assist customers with their shopping needs, answering questions, and providing information about products.
• Checkout Support: Operate cash registers and handle transactions accurately, ensuring a smooth and efficient checkout process.
• Stocking and Merchandising: Assist in restocking shelves, maintaining displays, and ensuring products are well-presented.
• Store Cleanliness: Keep the store clean and organized, including cleaning checkout areas and collecting shopping carts.
• Product Knowledge: Stay informed about our product range to provide helpful recommendations to customers.
• Customer Feedback: Listen to customer feedback and report any issues or suggestions to the management team.

Requirements:

• Excellent customer service and communication skills.
• Friendly and approachable demeanor.
• Ability to work in a fast-paced retail environment.
• Attention to detail and a willingness to learn.
• Previous experience in a customer service or retail role is a plus but not mandatory.

Benefits:

• Competitive hourly wage and staff discount.
• Opportunities for career growth within B&M Retail Ltd.
• A supportive and friendly team environment.
• Employee benefits and training opportunities.
• Flexible working hours.

How to Apply:

If you’re enthusiastic about providing exceptional customer service and are ready to contribute to the success of a leading retail brand, we encourage you to apply. Please submit your resume and a brief cover letter explaining why you’re interested in the Customer Service Assistant role at B&M in Blackpool. Apply through our online application portal or email your application.

Join B&M Retail Ltd in Blackpool and be part of a team that values customer satisfaction and offers a wide range of products for our valued shoppers. Your dedication to customer service will make a difference in our customers’ shopping experiences.