B&M Customer Service Assistant – Newbury

  • Full Time
  • Newbury

Website B&M

Job Title: B&M Customer Service Assistant

Location: Newbury

Company: B&M Retail Limited

Job Type: Part-time

About Us:

B&M Retail Limited is a leading variety retailer in the UK, offering a wide range of products at affordable prices. With over 600 stores nationwide, we are committed to providing exceptional value and customer service to millions of shoppers every day.

Job Description:

We are currently seeking a Customer Service Assistant to join our team at the Newbury store. As a Customer Service Assistant, you will be responsible for delivering excellent service to our customers and ensuring their shopping experience is positive and enjoyable.

Key Responsibilities:

  • Greeting customers with a warm and friendly demeanor.
  • Assisting customers with inquiries, product location, and recommendations.
  • Operating the checkout efficiently, processing transactions accurately, and handling payments.
  • Restocking shelves and ensuring merchandise is well-presented and organized.
  • Maintaining cleanliness and tidiness throughout the store, including regular cleaning tasks.
  • Addressing customer concerns and resolving issues in a timely and professional manner.
  • Adhering to company policies and procedures, including health and safety guidelines.

Requirements:

  • Previous experience in retail or customer service is advantageous but not essential.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively as part of a team in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Flexibility to work various shifts, including weekends and evenings.

Benefits:

  • Competitive hourly rate.
  • Staff discount on purchases.
  • Opportunities for career development and advancement.
  • Supportive and inclusive work environment.

How to Apply:

If you are enthusiastic about providing exceptional customer service and thrive in a dynamic retail environment, we encourage you to apply! Please submit your CV and a brief cover letter outlining your suitability for the role through our online application portal. We appreciate all applications, but only shortlisted candidates will be contacted for an interview.

To apply for this job please visit www.lightningboltcareers.com.

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