Job Title: Service Colleague

Location: ASDA, Norwich

Type: Full-Time/Part-Time

Salary: Competitive with Benefits

Welcome to ASDA: ASDA, a prominent leader in the UK retail market, is committed to providing unparalleled service and value to our customers. Our store in Norwich is actively seeking personable and efficient Service Colleagues to enhance our customer care team. Ideal for candidates passionate about retail and customer interaction, this role promises a dynamic work environment.

Role Overview: As a Service Colleague in our Norwich store, you will play a critical role in shaping the customer experience. This position requires a commitment to excellence in all aspects of customer service and store operations.

Responsibilities:

• Proactively greet and interact with customers, offering assistance and ensuring a positive shopping experience.
• Process customer transactions at checkout with accuracy and efficiency.
• Maintain product displays and store cleanliness to ASDA’s high standards.
• Respond promptly and thoughtfully to customer inquiries or complaints, providing effective solutions.
• Collaborate with team members to improve store operations and achieve service goals.

Candidate Profile:

• Strong interpersonal and communication skills with a customer-focused approach.
• Willingness to work flexible hours, including weekends and holidays, to meet store needs.
• Previous experience in retail or customer service roles is preferred but not mandatory.
• A proactive problem solver, eager to take initiative in dynamic situations.
• Enthusiasm for working in a fast-paced retail environment and part of a committed team.

ASDA Offers:

• A competitive salary and attractive benefits package.
• Comprehensive training programs and professional development opportunities.
• A supportive and inclusive work environment that fosters teamwork.
• Employee discounts on ASDA and Walmart products and services.

How to Apply: Motivated candidates eager to contribute to our team are encouraged to apply via ASDA’s careers portal. Please include your CV and a cover letter detailing your interest in the role and your suitability based on the responsibilities and qualifications listed above.

Our Commitment to Diversity: ASDA is an equal opportunity employer that values diversity and inclusion. We are proud to welcome applications from candidates of all backgrounds and experiences.