Position: Administration & Data Officer

Organisation: Manchester City Council
Location: Manchester Town Hall or hybrid across council offices
Contract: Full-time, Permanent (37 hours/week)

🏙️ About the Role

Manchester City Council is transforming its services through smarter use of data and efficient admin support. We’re looking for a dedicated Administration & Data Officer to support our digital strategy team. You’ll balance administrative duties with data processing and analysis to help shape key decisions and improve customer outcomes.

📌 Key Responsibilities

• Provide general office support including managing emails, answering phone queries, and welcoming visitors.

• Coordinate meetings and events: arrange rooms, prepare documents, record minutes, distribute and follow up.

• Maintain and update both digital and paper records—accurate data entry across multiple databases.

• Extract, clean, and validate data from source systems to support reporting and decision-making.

• Produce regular and ad hoc reports using Excel, Power BI, or similar tools.

• Develop and maintain spreadsheets, data sets, logs, and tracking tools.

• Ensure data quality and compliance with GDPR/data protection policies.

• Support process improvements—identify ways to streamline admin/data workflows.

• Liaise with internal teams and external partners to gather and share accurate data.

• Provide training or guidance to colleagues on data entry standards and software use.

✅ Essential Qualifications & Experience

• GCSEs (or equivalent) including English and Maths; A-levels or equivalent are preferred.

• Experience in an administrative or data support role.

• Strong IT skills—confident with MS Office (especially Excel) and database systems.

• Excellent attention to detail and accuracy in data handling.

• Good organisational and time-management skills with ability to meet deadlines.

• Clear verbal and written communication skills.

• Understanding of data protection principles and handling of sensitive information.

🎓 Desirable Qualifications & Skills

• Experience with Power BI, SQL, Python, R, or similar analytical tools.

• Experience working in local government or public-sector environment.

• Knowledge of records management systems or CRM platforms.

• Training in data protection (e.g., GDPR) or business administration qualification.

• Capability to visualise data clearly for non-technical audiences.

🌟 What We Offer

• Membership in the Local Government Pension Scheme (LGPS)

• Flexible working arrangements, including hybrid working and flexible start times

• Generous holiday entitlement, including bank holidays and council-wide closure days

• Training and career development opportunities, with support for data/analysis qualifications

• Wellbeing support, employee networks, and an inclusive workplace

• Dynamic, collaborative environment where data-driven ideas are valued

🧭 How to Apply

1. Visit Manchester City Council’s recruitment portal: manchester.gov.uk/jobs

2. Complete the online form, uploading your CV and a supporting statement (max 2 A4 pages) showing how you meet the essential criteria.

📌 Equality & Diversity

Manchester City Council is committed to equal access and opportunity. We actively welcome and value applications from people of all backgrounds and strive to provide adjustments for candidates with additional needs.